ABSTRACT
The outpatient registration officer is the first health service to meet so that they become the frontline in handling the spread of the COVID - 19 Pandemic. Where the medical record service fills in information to identify patient data. The purpose of this study was to determine the service in the medical record unit, to see the performance of the registration officer at PUSKESMAS X during the COVID - 19 pandemic. This study uses a descriptive qualitative method with a subject of 4 elderly patients. The results show that PUSKESMAS X during the pandemic has complied with health protocols, has Standard Determinations made by the Head of the PUSKESMAS and SOPs during the COVID - 19 pandemic. Conclusion PUSKESMAS X already has performance standards for health workers to achieve the best quality health services for its community. © 2022, ResearchTrentz Academy Publishing Education Services. All rights reserved.